Help & FAQ

Search product documentation and frequently asked questions.

What does ERD-Playlist Studio do? ERD-Playlist Studio

ERD-Playlist Studio builds and looks after IPTV playlists. Open a playlist from a file or from your provider, tidy it up, check which channels still work, match it to a TV guide, and watch, record and download what is on it.

What do I need to run ERD-Playlist Studio? ERD-Playlist Studio
  • Windows 10 or later.
  • A 64-bit PC (x64), a Windows on Arm PC (arm64) or a 32-bit PC (x86).
  • Administrator rights to install.
  • Windows' own media support.
The player says "Windows cannot decode this". What can I do? ERD-Playlist Studio

The player uses the decoders built into Windows. The "N" editions of Windows ship without Windows' own media support: there the studio starts and works, but the player says "Windows cannot decode this" until you add the Media Feature Pack from Windows' Optional features. When Windows has no decoder for a single track, the player names it (for example "HEVC: no decoder on this computer") and plays the rest of the stream.

Where can a playlist come from? ERD-Playlist Studio

A file you have (M3U, Smart IPTV, Enigma/Dreambox bouquets, XSPF, ASX, WPL or PLS), an address from your provider, an Xtream Codes account, a Stalker (Ministra) portal, the free channels of iptv-org or radio stations from radio-browser.info.

Which formats can I save and export to? ERD-Playlist Studio

Save and Save As write M3U (.m3u or .m3u8), Smart IPTV, Enigma/Dreambox, ASX, WPL, PLS or XSPF. Export also writes the ticked groups as an HTML, CSV, JSON, Markdown or XML report. Files are written as UTF-8 text.

Can I undo changes to a playlist? ERD-Playlist Studio

Yes. Every change to a playlist can be undone with Undo (Ctrl+Z) and done again with Redo (Ctrl+Y), each playlist keeping its own history. Bigger jobs, such as an import, a find and replace or a sort, are one step each. Locking is not an undo step.

How do I find out which channels still work? ERD-Playlist Studio

Run Stream > Stream Checker... It tries every stream of All Groups or one group and marks each with a green star (online) or a red one (offline). It then reads up to 50 of the streams that answered, and a stream that is not what it says gets a violet star. Delete offline streams removes what was found offline, and can be undone.

What do the coloured stars mean? ERD-Playlist Studio

Grey: not changed. Blue: changed. Green: online. Red: offline. Violet: not what it says it is. An orange star before a name marks a favourite; a red star after a name marks a locked stream.

How do I merge my provider's new playlist into my own? ERD-Playlist Studio

Use Tools > Playlist Health Center.. and choose Compare with a provider playlist and apply selected changes. You see every stream the other playlist Added, Removed or Modified, all ticked; untick what you want to keep as it is and press Next to apply the rest. Tick Save as provider profile to keep comparing with that source on a schedule.

How do I keep a playlist up to date with my provider automatically? ERD-Playlist Studio

Set up a provider profile with Tools > Provider Profiles... While the studio is open it looks every minute for enabled profiles that are due, and brings them up to date in the background. Profiles can also be brought up to date with the studio closed, with M3UEditorCLI sync_all --due-only in Task Scheduler.

Can a provider profile empty my playlist by mistake? ERD-Playlist Studio

No. When the provider sends back an empty playlist while your target has streams in it, the run stops rather than emptying your playlist. Before any change is made, a snapshot of the target is kept, and the new playlist is only put in place once it has been read back and found sound.

How do I restore an earlier version of a playlist? ERD-Playlist Studio

Before the Playlist Health Center or a provider profile changes a playlist, the studio saves a copy of it as it was. The last ten are kept for each playlist. Tools > Restore snapshot.. lists them, newest first; the one you pick opens as a separate playlist called Restored- followed by the name.

How do I match my channels to a TV guide? ERD-Playlist Studio

A guide finds a channel by its tvg-id. Choose an EPG code set (SmartIPTV, BaZnGa or DiamondTV) under Settings > TV guide, then use Tools > Assign EPG Codes.. to write the best match into tvg-id for all groups or one group. The TV Guide ID editor (the "..." beside tvg-id) does the same for one stream.

The TV Guide shows data for only a few of my channels. Why? ERD-Playlist Studio

The status bar says how many of the playlist's channels the guide actually has data for. A low number usually means the channels' tvg-id tags do not match the guide.

All the times in the guide are an hour out. How do I fix that? ERD-Playlist Studio

Set Settings > Guide alignment > Guide time offset (minutes, may be negative). Guide alignment is an expert page: tick Show expert settings under Settings > Common to see it. For a single channel, right-click its name in the guide and choose Guide offset.

Can I pause live TV? ERD-Playlist Studio

Yes. Press Space to pause a live channel; the player keeps recording it into a buffer on disk, so you can carry on where you paused. The size of the buffer is "Live TV kept for pausing (MB, 0 is off)" on the Playback settings page, 512 MB unless you change it.

Can I watch a programme that has already been on? ERD-Playlist Studio

When your provider keeps catch-up for a channel and the TV Guide knows what is on, Backspace offers the programme on now from its start, and going back past the pause buffer offers the programme at that moment. Press Y to switch.

Which streams can the player not play? ERD-Playlist Studio

rtsp, rtmp, srt and mms addresses cannot be opened, and the player says so. Neither can streams protected with DRM.

Can I play a stream on my television? ERD-Playlist Studio

Yes, with Send to TV. It finds Chromecasts, Google TVs and televisions with Google Cast built in, AirPlay receivers such as an Apple TV, and DLNA televisions and players on your network. To put a whole playlist on a television running the Smart IPTV app, use Tools > Send to Smart IPTV...

Can I record while the studio is closed? ERD-Playlist Studio

Yes. With "RecordingCLI run" going in the background, bookings are recorded and downloads carry on while the studio is closed, and the two hand the work back and forth by themselves. Series rules need the studio, because it reads the guide.

Will my computer wake up for a recording? ERD-Playlist Studio

While recordings are booked or running, the studio keeps the computer from going to sleep, and sets it to wake up a minute before the next booking. If Windows will not allow either, you are told when you book, so you can leave the computer on or turn on wake timers in the Windows power plan.

What happens when my provider only allows a few connections? ERD-Playlist Studio

The studio asks the provider (Xtream Codes accounts say) and holds a recording or download back until a connection is free rather than having it refused. When more recordings are due than there are connections, the one with the higher Priority goes first.

Can Kodi, Plex, Emby or Jellyfin use my playlist's films and series? ERD-Playlist Studio

Yes. Tools > STRM Library.. writes the playlist's films and series as a library of small .strm files that Kodi, Plex, Emby or Jellyfin can list and play without anything being downloaded, with .nfo files if you like. Downloads can also carry an .nfo file beside them.

Do I need accounts for film details and subtitles? ERD-Playlist Studio

TMDB and TVDB both need a free account of your own; put the keys under Settings > Databases. No key ships with the studio, and a database with no key is simply not asked. Keys are stored encrypted for your Windows account. Subtitles come from OpenSubtitles.com with your own OpenSubtitles API key under Settings > Subtitle search; with no key nothing is fetched, and a user name and password are optional. CDDB and MusicBrainz need no account.

Is my Trakt password stored in the studio? ERD-Playlist Studio

No. Connect.. under Settings > Trakt shows a code to type on Trakt's website; your Trakt password is never asked for.

How can I lock channels from children? ERD-Playlist Studio

Right-click a group or streams and choose Lock, and set a code under Settings > Parental lock. From then on, watching a locked stream, sending it to a TV, or recording or downloading it asks for the code first. The lock is written into the playlist file; the code is kept on this computer only and never written into a playlist.

Which languages does ERD-Playlist Studio speak? ERD-Playlist Studio

Fifteen: English, Dutch, German, French, Spanish, Italian, Portuguese (Brazil), Portuguese (Portugal), Polish, Turkish, Russian, Ukrainian, Greek, Romanian and Swedish. Choose one under Settings > Common > Language and press OK; the whole program changes at once, without restarting.

Can I open two playlists in separate windows? ERD-Playlist Studio

Yes. Untick "Allow only one instance" under Settings > Instances (an expert page). With more than one window open, the first one looks after the recording schedule, the unattended refresh of your provider profiles, the download queue and the AI assistant connection. Only that window records and downloads, so nothing is done twice.

Can I use ERD-Playlist Studio from scripts? ERD-Playlist Studio

Yes. M3UEditorCLI works on playlists and RecordingCLI on recordings and downloads. Both answer in JSON on standard output, and several commands can go on one line. "help" after either tool's name lists everything it can do.

Can an AI assistant work with my playlists? ERD-Playlist Studio

An AI assistant that supports the Model Context Protocol (MCP) can read and edit your playlists, book recordings and look after your downloads: either on the playlist open in the studio (Settings > AI assistants, off by default, only programs on this computer can connect), or on any playlist file with M3UEditorCLI mcp.

Is a licence key needed? ERD-Playlist Studio

Yes. ERD-Playlist Studio needs a valid licence key to run. Enter it with Help > Activate License..; the command line tools use the same key. Please do not share your key: a key that is shared can be revoked.

Are updates checked to be genuine? ERD-Playlist Studio

Yes. Before anything is offered, the answer from the update server is checked to be genuine, and the downloaded installer is checked against it before it runs. An update can never take you back to an older version, and your settings are kept.

What does uninstalling leave behind? ERD-Playlist Studio

The uninstaller leaves your own things where they are: your settings, caches and kept guides, recording schedule and download queue, logs, earlier versions of your playlists, and every recording and download. To start completely afresh, delete the program's folder in your local application data folder and in your Documents folder.

Does the designer render PDFs in the browser? ERD-Report Designer

No. The browser script designs templates. Rendering happens on your server through the ERD Report Cloud render API.

What does the designer cost? ERD-Report Designer

The designer is for embedding in your website and is not charged for separately. Rendering uses ERD Report Cloud, which needs an API key: contact ERDesigns for a plan and a key.

Do I get the renderer? ERD-Report Designer

For trials and small-scale use, the renderer is hosted by ERDesigns and is not distributed. Your server sends templates and data to ERD-Report Cloud and receives the finished document. On-premise and private cloud deployments may be available for selected use cases. Contact ERDesigns to discuss your requirements.

Can i get a free trial for ERD-Report Cloud? ERD-Report Designer

Yes! Contact ERDesigns to request a free trial and explore what ERD-Report Cloud can do for your application.

Do I need a framework or a bundler? ERD-Report Designer

No. The designer is one classic script and one stylesheet with no dependencies. Applications with a bundler or written in TypeScript can use the package build instead.

Can I restyle the designer? ERD-Report Designer

Yes. The chrome is restyled through CSS variables, the canvas through colour tokens for light and dark mode, and the composition option hides the tools you do not want to offer.

Where are templates stored? ERD-Report Designer

In your application. The designer returns the template as JSON and imposes no storage backend.

Which browsers are supported? ERD-Report Designer

Evergreen Chromium, Firefox and Safari.

Can the designer design labels? ERD-Report Designer

Yes. A template carries a target of paper or label. A label targets ZPL, TSPL, EPL2 or DYMO with the label stock and print head density, and the same embedding mounts as a label designer.

Which sites can print through ERD-Hub? ERD-Hub

Only sites that ERDesigns has approved. The ERDesigns sites are built in, and users cannot add a site to ERD-Hub themselves. Want your own website to print through ERD-Hub? Contact us: we check your domain and set up the connection with you. Any other page is refused.

Does ERD-Hub send my data anywhere? ERD-Hub

No. It listens on your own computer only and sends no telemetry. A crash report is a local file you choose to share.

Is ERD-Hub free? ERD-Hub

Yes. ERD-Hub is free to use with the ERD Report Designer and is part of that package. Rendering through ERD Report Cloud is the paid service.

Which printers work? ERD-Hub

Label printers using ZPL, TSPL, EPL2 or DYMO, office printers through PDF, network printers on port 9100 and serial printers.

Do I need administrator rights? ERD-Hub

No. ERD-Hub installs per user. On Linux a one-time udev rule needs sudo for direct USB access.

Which systems are supported? ERD-Hub

macOS (Apple silicon and Intel), Windows (x64) and Linux (x64), all as a beta.

Does it update itself? ERD-Hub

Yes. An installed copy checks for a newer, signed release every 24 hours and applies it at the next start.